Faq

Shipping & Delivery

What are your shipping options?

We offer standard and express shipping to most countries. Delivery times vary by destination and shipping method selected during checkout.

How long does delivery take?

Standard shipping typically takes 5-10 business days. Express shipping delivers within 2-5 business days. Please note these are estimates and may vary.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. Final sale items cannot be returned.

How do I initiate a return?

Please contact our customer service team via email with your order number and reason for return. We'll provide return instructions within 1-2 business days.

Product Information

How do I determine my size?

Each product page includes detailed size charts with measurements. We recommend comparing these to your body measurements for the best fit.

What materials are your products made from?

We use high-quality fabrics including cotton, wool, silk, and synthetic blends. Material composition is listed in each product's description.

Payment & Security

What payment methods do you accept?

We accept major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All transactions are securely processed.

Is my payment information secure?

Yes, we use industry-standard SSL encryption to protect all transactions. We never store your full payment details on our servers.