Contact us
Customer Support
We are committed to providing excellent customer service. For any inquiries regarding orders, products, or general assistance, please reach out through the following channels:
Email Support
For the fastest response, please email us at: [email protected]
Our customer service team operates Monday-Friday, 9:00 AM - 6:00 PM (GMT).
Business Address
OPALESCENTA LTD42 Fashion Avenue
London, W1S 2EQ
United Kingdom
Before contacting us, you may find answers to common questions in our FAQ section.
Response Times
We aim to respond to all inquiries within 24-48 hours during business days. During peak seasons, response times may be slightly longer.