Shipping policy

Processing Time

All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Shipping Methods & Delivery Time

We currently offer Standard Shipping to all destinations. Estimated delivery times are:

• Domestic: 3-7 business days
• International: 7-21 business days (varies by destination)

Delivery times are estimates and not guaranteed, as they depend on the shipping carrier and customs processing.

Shipping Rates

Shipping costs are calculated at checkout based on:

• Package weight and dimensions
• Destination country

All shipping charges are clearly displayed before you complete your purchase.

Order Tracking

Once your order ships, you will receive an email with tracking information. You can use this tracking number to monitor your package's progress through the carrier's website.

International Shipping

We ship worldwide. Please note:

• Customers are responsible for any customs fees, import duties, or taxes that may apply
• We cannot guarantee delivery times for international shipments
• Some delivery delays may occur during customs clearance

Shipping Restrictions

We cannot ship to PO boxes or military addresses. Please provide a complete physical address for delivery.

Undeliverable Packages

If a package is returned to us as undeliverable due to incorrect address information or failure to pay customs fees, we will contact you to arrange reshipment. Additional shipping fees may apply.

Contact Us

For any shipping-related questions, please email our customer service team at [email protected]. We typically respond within 24-48 hours.